Beertender: Tin Whiskers Brewing Co.
Tin Whiskers is looking for a PART-TIME Beertender to join our team. We are seeking hardworking, customer focused, flexible staff, who are capable of problem solving. Beertenders should be passionate about learning, knowledgeable about beer and brewing, and excited to be a part of the growing craft beer industry.
Tin Whiskers has 16 beers on tap including 1-2 taps rotating biweekly. We offer our guests flights, 10oz pours, pints, growlers, bottles, and merchandise. We do not have a kitchen, but our guests are welcome to order food from area restaurants, or to bring their own food items. We are open Monday-Thursday 4-10pm, Friday from 3-11pm, Saturday from 12-11pm, and Sunday 12-8pm. Hours and days are subject to change.
The ideal candidate will embrace and thrive in our collaborative work environment.
Duties and Responsibilities:
Exceed customer expectations and cultivate positive, lasting relationships with customers that reinforces the brand position and strategy.
Assume 100% responsibility for a providing guests with a quality experience; express gratitude and invite them to return
Maintain a safe, healthy, and sustainable taproom environment
Explain, describe, and recommend Tin Whiskers beers to guests, including beer pairings to accompany food from local restaurants
Explain and talk about the story and philosophy of Tin Whiskers
Be able to explain basics of the brewing process to guests
Learn the names of and personally recognize regular guests
Notify Taproom Manager any time a guest is not 100% satisfied with their experience
Fulfill all beverage and external food orders from guests accurately using a point-of-sale system (POS); pour beer from tap, cask, or beer engine; provide beverages to fulfill orders
Accept guest payment, process credit card charges and make change (if necessary)
Maintain cleanliness in all areas of the taproom throughout the shift, including counters, sinks, shelves, storage areas, and clearing glassware from the bar and tables
Wash and sterilize glassware, rinsing all beer glasses prior to pouring beer into them, and complete all additional shift related sanitization tasks as required
Routinely check the cleanliness of the bathrooms and provide restocking of supplies and cleaning as needed
Report all equipment problems and bar maintenance issues to Taproom Manager or President
Sell merchandise and manage inventory; assist in taking inventory and restocking items as needed
Attend all scheduled employee meetings
Bring your own suggestions and ideas for improvement. Tin Whiskers is a very collaborative environment
Be 21 years of age or older
Available to work a minimum of 2-3 shifts a week
Must be available to work between the hours of 1pm-Midnight on weekdays and 10am-Midnight on weekends.
Possess a positive attitude and work well with other team members in a collaborative environment
Must have ability to handle money and operate a point-of-sale system (POS)
Be able to properly pour beer
Be able to work in a standing position for long periods of time (up to 5 hours)
Be able to work in a fast paced taproom environment
Homebrewing experience, knowledge of the brewing process, or in-depth knowledge of craft beer
Previous bartending or taproom experience
Previous experience with using POS systems
Certified as a Beer Server, Cicerone, or Master Cicerone
Secondary skills such as book keeping or lab experience in a brewery
Tin Whiskers Brewing Company is an Equal Opportunity Employer. This position is part time and is paid hourly. Compensation will be based on past experience. Paid holidays and health insurance benefits are not part of the compensation package.
Please note that this job description is not definitive and may be modified to reflect changing needs.
If interested please send a cover letter, resume, and weekday/weekend availability (must be able to work weekends) to firstname.lastname@example.org with beertender in the subject line.